Yes, you can return your Prodigee child bike seat within 14 days of delivery if you decide it’s not right for you, provided it is in its original condition. This means all original packaging, tags, and accessories must be intact and the seat must be unused, as it would be displayed in a shop. To start a return request, you must fill out the return form on the page with all the required information.
Yes, there is a €9.95 shipping handling fee for returns, which will be deducted from your refund amount.
If the returned item shows signs of use or damage beyond what is allowed for inspection, we reserve the right to deduct an appropriate amount from your refund, reflecting the reduction in the product value. If the product is not accepted for return, you will be responsible for return shipping costs.
If your Prodigee bike seat has a manufacturing defect or damage from transport, you must fill out the return form on the page, specifying the reason in the “reason for return” field. Returns due to product defects are completely FREE of charge, as mandated by consumer protection laws .
Need support or further information? Please read our Terms & Conditions or contact us at .
To proceed, please complete the form below to start your return authorization process.
